Privacy & Terms

Your Privacy is our Priority

Online Privacy is a constantly evolving landscape and Cascade Facility Services plans to take all reasonable efforts to maintain up-to-date and effective online privacy standards and practices. Cascade Facility Services’ Privacy Policy includes information on the privacy rights of the citizens of the State of California. This Policy was last updated on October 15, 2020.

Introduction

We at Cascade Facility Services are committed to respecting your online privacy and recognize your need for appropriate protection and management of any personally identifiable information (“Personal Information”) you share with us.

Cascade Facility Services has established this Online Privacy Policy so you can understand the care with which we intend to treat your Personal Information.

Personal Information means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address and an email address or other contact information, whether at work or at home. In general, you can visit Cascade Facility Services’ Web pages without telling us who you are or revealing any Personal Information about yourself.

If you choose to utilize our contact form to provide us with your Personal Information, we may transfer that Information within Cascade Facility Services. Cascade Facility Services will never transfer, share, nor sell Personal Information to third parties unless such transfer is legally required.

Cascade Facility Services strives to comply with all applicable laws around the globe that are designed to protect your privacy. Our goal is to provide protection for your Personal Information no matter where that Personal Information is collected, transferred, or retained.

Cookies and Other Tracking Technologies

Our Web pages do not utilize “cookies”, but we do utilize tracking technologies.

Tracking technologies may record information such as Internet domain and host names, Internet protocol (IP) addresses, browser software and operating system types, clickstream patterns, and dates and times that our site is accessed. Our use of tracking technologies allows us to improve our Web site and your Web experience. We may also analyze information that does not contain Personal Information for trends and statistics.

To protect your privacy, we have adopted the following principles:
Our Web pages do not utilize “cookies”, but we do utilize tracking technologies.

Tracking technologies may record information such as Internet domain and host names, Internet protocol (IP) addresses, browser software and operating system types, clickstream patterns, and dates and times that our site is accessed. Our use of tracking technologies allows us to improve our Web site and your Web experience. We may also analyze information that does not contain Personal Information for trends and statistics.

To protect your privacy, we have adopted the following principles:

  • Notice
  • Choice
  • Your Access to and Control Over Your Personal Information
  • Submitting a Request to Know or Delete
  • Security
  • Access/Accuracy

Notice

Where Cascade Facility Services collects Personal Information on the Web, we intend to post a purpose statement that explains why Personal Information will be collected.

Choice

You may choose whether or not to provide Personal Information to Cascade Facility Services via the use of our contact form. The notice we intend to provide where Cascade Facility Services collects Personal Information on the Web should help you to make this choice. If you choose not to provide the Personal Information we request, you can still visit Cascade Facility Services Web sites, but you may be unable to access certain options, offers, and services that involve our interaction with you.

If you chose to have a relationship with Cascade Facility Services, such as a contractual or other business relationship or partnership, we will naturally continue to contact you in connection with that business relationship.

Your Access to and Control Over Your Personal Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any
  • Change/correct any data we have about you
  • Have us delete any data we have about you
  • Express any concern you have about our use of your data

If you are a California resident, under certain circumstances in accordance with applicable law, you have the right to request that we delete any of your Personal Information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your valid verifiable request, we will delete, de-identify or aggregate your Personal Information, or we will inform you if we cannot fulfill any part of your request due to an exception under the law.

Submitting a Request to Know or Delete

To exercise the rights described above, please submit a verifiable request to us by either:

Using our web form
Calling us at: (800) 247–3973
Emailing us at sales@cascadefacilityservices.com

The verifiable request must:

Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative. Please, however, refrain from sending us sensitive Personal Information.

Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you. Making a verifiable request does not require you to create an account with us. We will only use Personal Information provided in a verifiable request to verify the requestor’s identity or authority to make the request.

We will respond to your request within a reasonable time frame in accordance with applicable law. Any disclosures we provide may only cover the 12-month period preceding the verifiable request’s receipt, as required by law.

Security

Wherever your Personal Information may be held within Cascade Facility Services or on its behalf, we intend to take reasonable and appropriate steps to protect the Personal Information that you share with us from unauthorized access or disclosure.

Access/Accuracy

To the extent that you do provide us with Personal Information, Cascade Facility Services wishes to maintain accurate Personal Information. Where we collect Personal Information from you on the Web, our goal is to provide a means of contacting Cascade Facility Services should you need to update or correct that Information. If for any reason those means are unavailable or inaccessible, you may send updates and corrections about your Personal Information to sales@cascadefacilityservices.com and we will make reasonable efforts to incorporate the changes in your Personal Information that we hold as soon as practicable.

Third Party Services

Third parties provide certain services available on cascadefacilityservices.com on Cascade Facility Services’ behalf. Cascade Facility Services may provide information, including Personal Information, that Cascade Facility Services collects on the Web to third-party service providers to help us deliver programs, products, information, and services. Service providers are also an important means by which Cascade Facility Services maintains its Web site and mailing lists. Cascade Facility Services will take reasonable steps to ensure that these third-party service providers are obligated to protect Personal Information on Cascade Facility Services’ behalf.

Cascade Facility Services does not transfer Personal Information to third parties who are not bound to act on Cascade Facility Services behalf unless such transfer is legally required.

Commitment

We are committed to privacy and supports current industry initiatives to preserve individual privacy rights on the Internet. Protecting your privacy online is an evolving area, and Cascade Facility Services Web site is constantly evolving to meet these demands.

If you have any comments or questions regarding our Online Privacy Policy, please contact us at sales@cascadefacilityservices.com. While we cannot guarantee privacy perfection, we will address any issue to the best of our abilities as soon as possible.

Your Consent

By using this Web site, you consent to the terms of our Online Privacy Policy and to Cascade Facility Services’ processing of Personal Information for the purposes given above as well as those explained where Cascade Facility Services collects Personal Information on the Web. Should the Online Privacy Policy change, we intend to take every reasonable step to ensure that these changes are brought to your attention by posting all changes prominently on our Web site for a reasonable period of time.

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